CENNI SHOE SIZE CHART
All of our loafers fit true to size. We recommend ordering your regular size below using US / EU / UK shoe size.
MEN'S LOAFERS, DRESS SHOES, SNEAKERS, BOOTS, & SLIPPERS SIZE CHART
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| US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 |
| EU | 38 | 38.5 | 39 | 39.5 | 40 | 40.5 | 41 | 41.5 | 42 | 42.5 |
| UK | 4 | 4.5-5 | 5.5 | 5.5-6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 |
| Foot Length (mm) | 247.5 | 250-252.5 | 255 | 255-257.5 | 260 | 262.5 | 265 | 267.5 | 270 | 272.5 |
| Foot Length (Inches) | 93/4” | 913/16”- 915/16” | 10” | 10”- 101/8” | 101/4” | 105/16” | 103/8” | 101/2” | 106/8” | 1011/16” |
| US | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 | 13 | 13.5 | 14 | 14.5+ |
| EU | 43 | 43.5 | 44 | 44.5 | 45 | 45.5 | 46 | 46.5 | 47 | 47.5 |
| UK | 9.5 | 10 | 10.5 | 11 | 11.5 | 12 | 12.5 | 13 | 13.5 | 14+ |
| Foot Length (mm) | 275 | 277.5 | 280 | 282.5 | 285 | 287.5 | 290 | 292.5 | 295 | 297.5+ |
| Foot Length (Inches) | 1013/16” | 1015/16” | 11” | 111/8” | 113/16” | 115/16” | 113/8” | 111/2” | 119/16” | 1111/16”+ |
In case of outsole slippage: After your first wear, any slippage will stop.
WOMEN'S LOAFERS SIZE CHART
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| US | 5 | 5.5 | 6 | 6.5 | 7 | 7.5 | 8 | 8.5 | 9 | 9.5 |
| EU | 35 | 35.5 | 36 | 36.5 | 37 | 37.5 | 38 | 38.5 | 39 | 39.5 |
| UK | 2.5 | 3 | 3.5 | 4 | 4.5 | 5 | 5.5 | 6 | 6.5 | 7 |
| Foot Length (mm) | 225 | 227.5 | 230 | 232.5 | 235 | 237.5 | 240 | 242.5 | 245 | 247.5 |
| Foot Length (Inches) | 83/4” | 9 | 91/16” | 91/8” | 91/4” | 95/16” | 97/16” | 91/2” | 95/8” | 912/16” |
| US | 10 | 10.5 | 11 | |||||||
| EU | 40 | 40.5 | 41 | |||||||
| UK | 7.5 | 8 | 8.5 | |||||||
| Foot Length (mm) | 250 | 252.5 | 255 | |||||||
| Foot Length (Inches) | 913/16” | 915/16” | 10” |
In case of outsole slippage: After your first wear, any slippage will stop.
Return Policy
Discover the essence of luxury with Cenni's meticulously crafted handmade footwear, harmonizing style and quality to perfection. We understand that preferences may evolve and unexpected situations may arise. Your satisfaction is paramount, and we strive to make your shopping experience seamless and fulfilling. Please take a moment to acquaint yourself with our comprehensive return policy:
Return Window
You may initiate a return within 14 days of receiving your Cenni handmade shoes. We believe this timeframe allows you ample time to evaluate the craftsmanship, fit, and design of your purchase.
Return Eligibility
For a successful return, kindly ensure the following criteria are met:
- The shoes must be in their original, unworn condition.
- All original packaging, including shoeboxes, dust bags, and any additional accessories, must be included.
Return Process
1. Reach out to our customer support team at info@cennishoes.com to initiate the return process.
2. Provide your order number and a brief explanation for the return.
3. Once your return request is approved, carefully package the shoes in their original packaging, ensuring they are well-protected to prevent damage during transit.
4. Send the package to the address given by our customer support team. Please be aware that return shipping and any associated costs are not covered.
Refund Process
Upon receiving and verifying the eligibility of your returned shoes, we'll promptly initiate the refund procedure. Refunds will be processed via the original payment method used during purchase. Kindly allow up to one billing cycle for the refund to be reflected in your account.
Exchange Policy
At Cenni, each shoe reflects our commitment to exceptional craftsmanship, painstakingly handmade to embody unparalleled quality and design. Our unique artisanal process, however, prevents us from offering exchanges. We firmly believe that the devotion invested in crafting every shoe creates an extraordinary, personalized experience that resonates with your individuality.
Customer Satisfaction
Your contentment remains our highest priority. Should you have queries or concerns regarding the return process or our products, don't hesitate to reach out to our dedicated customer support team. We're here to provide comprehensive assistance and support.
Customer Commitment
Cenni's unwavering dedication to flawless craftsmanship, meticulous attention to detail, and opulent design endures. Our mission is to present you with remarkable footwear that elevates your everyday encounters.
We extend our gratitude for choosing Cenni as your luxury footwear destination. We eagerly anticipate the privilege of continued service, ensuring each step you take leaves an indelible impression.
